What to measure
Evidence before assumptions.
- Allowed amounts
- Price variation
- Quality indicators
- Access to high-value providers
Component 03
Are we paying reasonable prices for high-quality healthcare?
Clear definition
Medical network and provider economics is the ongoing work of evaluating actual allowed prices, quality, access and care settings rather than equating a network discount with value.
What to measure
Common mistakes
High-performance practices
01
Benchmark actual allowed prices
02
Evaluate provider quality and patient access alongside price
03
Consider direct contracting, reference-based pricing and centers of excellence where appropriate
Definitive employer guide
Network strategy is about the economics and outcomes of care delivered, not the size of a logo on an ID card.
This guide gives plan leaders an operating model for making the component measurable, accountable and connected to the rest of the health-plan strategy. It is educational guidance and should be applied with appropriate legal, financial and clinical advisers.
Identify the provider categories, services and geographies driving spend before selecting or defending a network arrangement. A broad network can be valuable, but breadth alone does not demonstrate access, quality or price discipline.
Pair claims analysis with member experience signals. The committee should understand where people receive care, what they pay and where a different site, provider or contract approach could improve value.
Compare allowed amounts, unit prices, episode patterns and site-of-care differences for meaningful services. Normalize for population and clinical complexity when possible, and use ranges instead of a single average where variation matters.
Ask network partners to explain their payment model, attribution method and savings assumptions in plain language. A discount is not a complete economic story without a reliable reference price.
Steerage works when the preferred path is understandable, accessible and supported. Align navigation, incentives, primary care and communication so members can make a better choice before care is scheduled.
Protect continuity of care and avoid treating disruption as a savings strategy. Measure both access and migration results after any network change.
Define reporting rights, performance standards and escalation paths in the agreement. Review provider access, price and quality indicators on a cadence that allows correction before the next renewal.
The committee should retain the ability to test whether network recommendations serve the plan’s stated objectives.
Five metrics every employer should monitor
Can employees and leaders use the intended path without avoidable friction?
What patterns show whether the strategy is changing the relevant drivers?
Are partners meeting contracted commitments with usable reporting?
Are results reviewed early enough to guide a decision?
What changed, what was learned and what action follows?
Maturity progression
Basic information is available, but decisions remain largely renewal-driven.
Leaders have a defined owner, baseline measures and recurring review.
Strategy, contracts and employee experience are connected through active governance.
The organization tests assumptions, shares learning and continuously improves.
Ten questions to ask
What good looks like
A high-performing approach is transparent, actively governed and connected to employee experience. It gives leaders a repeatable way to test assumptions, make tradeoffs and improve outcomes over time.
Related tools
Frequently asked questions
Begin with a clear decision, an accountable owner and a baseline that makes improvement visible.
Review the operating measures at least quarterly, with more frequent attention when a material decision or risk requires it.
No. Each component affects the others, so priorities and vendor actions should be coordinated rather than managed in isolation.
Sources & references
This guide combines the Framework methodology with primary government guidance and independent health-policy research. Sources are included for further review and are not legal, tax or clinical advice.
Book connection
Chapters 3–5 and 21
These chapters distinguish a discount from a price and connect provider economics to actual employee access.
Explore the bookHealth Plan Score connection
Are prices, quality and site-of-care choices evaluated together when employees seek care?
A lower score suggests beginning with price variation and access evidence before changing network strategy.
Take the Health Plan ScoreDecision-support documents
A printable Employer Benefits IQ worksheet for defining the decision, evidence, accountable owner and review cadence.
Author perspective
Corry Hull, REBC®, CSFS® — Vice President of Employee Benefits Consulting at BHC Insurance, Health Rosetta Advanced Advisor, author of The High Performance Health Plan, founder of Employer Benefits IQ, 2026 Health Rosetta Rosie Award recipient, public speaker and employee benefits strategist.
Explore the Health Plan ScorePut the methodology to work
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